Early Times Report
Jammu, Aug 21: The online registration of vehicles in the state has been running at snail's pace due to delay on part of the vendor affixing High Security Registration Plates (HSRP), which has been failed to affix number plates, as per the time given to the customer, evoking resentment among customers.
Due to delay on part of getting Registration Certificates (RCs) at an earliest, the customers of new vehicles have been facing lot of hardships to run their vehicles but even during Governor's rule, none is bothering about the problem.
Sources informed Early Times that the system of online registration all new vehicles was introduced for public's convenience and one of the prime concern was reduction of excessive time, consumed in getting Registration Certificate (RC) by the customer.
"After some customer purchase a vehicle, the seller updated the documents online along with the fee to their respective Regional Transport Office (RTO). The vehicle owner has to visit the RTO office for inspection of his/her vehicle, in which chesis number of the vehicle is traced along with verification of the documents, after which Registration number is allotted to the customer, who is asked to deposit Rs. 400 as fee for affixing of High Security Registration Plates (HSRP)", sources said.
They further informed that the work of fixing HSRP has been outsourced by Transport Department to a private vendor, who is given space in the RTO offices as per the agreement.
"They usually gave a time of few days for getting the number plates but never deliver the same on the mentioned date. Customers have been asked to visit again and again for getting the HSRP", sources said, adding that as the vendor was private and none was there for fix responsibility for unnecessary delay.
Sources further disclosed that until the HSRP was not printed, the Registration Certificate (RCs) of the vehicles were not printed by the respective RTOs. "When the RCs are printed, same is to be forwarded to the customer through post services but the Postal department is running short of manpower and it again took several days to deliver the RC to the customer", sources said, adding that there was no coordination between the Transport department as well as Postal department, which could plug the loophole.
"Time and again customers have been complaining about the difficulties being faced by them due to delay in getting RCs but the delay is caused by private vendors as well as Postal department and none is there to monitor their functioning", sources said, adding that the Advisor to Governor must take cognizance of the matter to plug in the gaps.
Sources further alleged that a nexus has also been running in the process of affixing the HSRP. "Some tea staff owners outside the Transport offices have been working in close coordination with the vendors, who have been getting money from the customers to get fix the number plates in advance", sources said, adding that customers, who came to RTO from a peripheral area, was usually looted in the process of fixing number plates, by unnecessary delay.
Joint Transport Commissioner Gurmukh Singh said that he would look in the allegations of private vendors delaying the affixing of number plates on the given date.
On the question of postal department delaying the delivering of RCs, Singh said that they had already taken a meeting of the officers of both the departments and sorted out the modalities. "There are some problems in the peripheral districts, which will be taken care of after a meeting with the Postal department", Singh said. |
