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Maruti deploys Oracle to improve customer satisfaction
8/11/2006 6:07:14 PM



NEW DELHI, August 11, 2006– Maruti Udyog Ltd (MUL), India’s leading automotive manufacturing company, has put an innovative and sophisticated Oracle-based IT infrastructure in place to enhance customer satisfaction and employee interactions with in the company. This will enable Maruti to achieve improved efficiencies and better business controls, as well as synergize its people, processes and products.

“Maruti has always strived to exceed customer expectations. We are continuously improving our processes across the entire value chain, starting from Maruti suppliers through our internal operations, to dealers and finally to Maruti customers,” said Mr. Jagdish Khattar, Managing Director,
MUL.“The new IT system will ensure efficiencies, better service, lower costs
and happier people in the Maruti family.”
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