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| Move over, rude waiters | | | Nuremberg | Apr 10
World’s first fully-automated restaurant opens in German town of Nuremberg
OOPS: Some diners said they had been put off by Baggers’s robotic atmosphere
Berlin: Germany’s reputation for efficiency has been taken to a new level after an inventor and amateur chef dispensed with the need for waiters by designing an automated restaurant.
The restaurant, in the southern town of Nuremberg, has caused such a sensation since it opened that its owner says it is now booked out for weeks in advance.
“On weekends we are booked out five times a day,” said owner and inventor Michael Mack. “People have a lot of fun, it’s a real event.”
Baggers is seeking accolades by dispensing with the human touch. Instead, its tables are fitted with touch screen computers which customers use to send orders directly to a kitchen installed above them, underneath the restaurant’s roof.
There, human chefs whip up the order before placing the finished dish on a ingenious rail system, which uses gravity to guide the order unerringly to the customer who placed it.
Mack said he first came up with idea 10 years ago while rushing to and from his kitchen while serving guests at a dinner party.
He has now patented the system and fielded interest from abroad, as well as the world’s biggest fast food chains.
But he insisted that the restaurant was not a glorified fast-food joint, and said customers could use their screens to inspect the organic ingredients in every meal, or even send e-mails or text messages.
Reaction in an online guest book appeared overwhelmingly positive, though some diners said they had been put off by the robotic atmosphere.
Nonetheless, Mack said he was planning to open a second automated restaurant next year. |
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