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| Renewed need to focus on Govt offices’ work culture | | |
TANWEEN KAWOOSA
Srinagar, Jan 05-It may not be exaggeration to say that inefficiency pervades work environment in almost every Government department in Kashmir. With too many lucrative, fat salaries, bonuses; flamboyant perks, job security, at their disposal, it boggles one’s mind that why government employees are unable to deliver their best to the organization they work for?
Many employees and top ranking officials in government departments often claim that they are very busy with too many things to do. The perpetual despair is that they can never get anything done. The fact remains that they are ‘busily being idle’!
Far from adding any value to their organization, officials in government departments invest far much time in unproductive meetings. This lack of proportion in the activities eats up into serious time needed to work for people. Officials in the government departments are highly disorganized because unsystematic approach to work makes it difficult to focus on the task at hand, making them prone to errors and poor quality work.
To make matter more badly, their work life is littered with innumerable sources of distractions that they can easily use to portray themselves as busy. Most of the time, you will find them whiling away time on social networking, attending endless meetings and phone calls, while the poor people wait for hours in hope of getting their work done. When you perniciously start spending a disproportionate amount of time, especially at the cost of other important work, it is obvious you are ‘busy doing nothing.
Organizations with strong well defined work culture enjoy greater employee loyalty and satisfaction and are in a position to deliver unbeatable customer service. While an ideal work culture can speed up performance and productivity, a badly managed work culture can just as easily become a drag on employee morale.
There can be host of reasons behind these attitudes. Organizational ills, such as lack of coordination between different departments, poor planning, weak management, low quality often necessitating rework. Indeed the list goes long.
There is urgent need to understand the relationship between training and turnover. Government must be concerned about the training of employees .Trained people give the work culture competitive edge.
An organization that recognizes this value proposition is well equipped to cope up with the vagaries and challenges of talent retention. In an attempt to bring the productivity on the track, the government should not take for granted the sick work culture of its employees.
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