x

Like our Facebook Page

   
Early Times Newspaper Jammu, Leading Newspaper Jammu
 
Breaking News :   Justice For Terror Victim Families | Kathua Administration welcomes first Batch of Amarnath Yatris at Lakhanpur | Yatra of resilience: LG to flag off first batch today after Pahalgam carnage, Op Sindoor | LG visits Yatri Niwas at Bhagwati Nagar, reviews arrangements | LG reviews final preparations | LG chairs high-level meeting, discusses issues of terror victim families | LG flags off fleet of ambulances in Ramban, Anantnag districts | 5 real brothers from Budgam among fraudulently selected candidates | Hope beneath the surface: Govt plans underground hospital in Poonch | ACB catches DDC member red handed | Crime Branch books J&K Bank officers, others for frauds | Back Issues  
 
news details
Air India passenger finds blade-like metal in flight meal, airline responds
6/17/2024 9:36:06 PM
Agencies
MUMBAI, June 17: A week after an Air India passenger allegedly found a blade-like metal piece in his food onboard a Bangalore-San Francisco flight, the airline on Monday confirmed the presence of a "foreign object" in the food.
It (the object) came from the vegetable processing machine used at the facilities of its catering partner, the airline said in a statement.
Air India confirms that a foreign object was found in the meal of a guest aboard one of our flights. After investigation, it has been identified as coming from the vegetable processing machine used at the facilities of our catering partner," Air India Chief Customer Experience Officer Rajesh Dogra said in the statement. The airline had initiated a probe after the passenger posted on X that there was a blade-like metal object in the meal.
"Air India food can cut like a knife. Hiding in its roasted sweet potato and fig chaat was a metal piece that looked like a blade. I got a feel of it only after chewing the grub for a few seconds. Thankfully, no harm was done," the passenger, Mathures Paul, a journalist, said in the post.
Paul blamed Air India's catering service, adding, "but the incident doesn't help the image I have of Air India", adding that "what if the metal piece was in the food served to a child?"
The airline has worked with its catering partner to strengthen measures to prevent any recurrence, including more frequent checking of the processor, especially after chopping any hard vegetables, Dogra said in the statement.
"Air India has engaged with the affected customer and deeply apologises for this experience," he added. This is the second incident involving the food served on the Tata Group-owned airline's long-haul flights.
Earlier on Saturday, a business-class passenger of the airline's New Delhi-Newark flight had alleged that he was served "uncooked" food by the airline and the seats were dirty, describing the journey as "no less than a nightmare".
  Share This News with Your Friends on Social Network  
  Comment on this Story  
 
 
 
Early Times Android App
STOCK UPDATE
  
BSE Sensex
NSE Nifty
 
CRICKET UPDATE
 
 
 
 
 
 
 
 
   
Home About Us Top Stories Local News National News Sports News Opinion Editorial ET Cetra Advertise with Us ET E-paper
 
 
J&K RELATED WEBSITES
J&K Govt. Official website
Jammu Kashmir Tourism
JKTDC
Mata Vaishnodevi Shrine Board
Shri Amarnath Ji Shrine Board
Shri Shiv Khori Shrine Board
UTILITY
Train Enquiry
IRCTC
Matavaishnodevi
BSNL
Jammu Kashmir Bank
State Bank of India
PUBLIC INTEREST
Passport Department
Income Tax Department
JK CAMPA
JK GAD
IT Education
Web Site Design Services
EDUCATION
Jammu University
Jammu University Results
JKBOSE
Kashmir University
IGNOU Jammu Center
SMVDU