 Early Times Report
MATHURA, May 14: Mathura MP Hema Malini launched the Mero Mathura app, the newly built app of Mathura Vrindavan Nagar Nigam, today.
The app has digitized most of the citizens' services, which will enhance convenience, empower people, and promote accountability. "Locals have access to a wide range of on-demand services, can file complaints, can ask for help in emergencies, and can serve their statutory liabilities, without visiting Nagar Nigam offices, sitting comfortably at their home," Hema Malini said. This will eventually speed up the process.
Nagar Aayukt Jag Pravesh said that Citizens can register and track the status of their problems regarding Road, Water, and Waste, and may contact the concerned officer in need. They can pay property tax and apply for and receive verified certified copies of Birth and Death certificates on their mobile phones.
"Information on contact details of officers, location of public conveniences on a map, and access to information about facilities for women, men, and specially abled citizens are some other features on the app," He added.
Apart from this, the app also has comprehensive information on the city's temples and Ghats, their locations, timings, and Festival calendar, and may be used by citizens in case of emergencies, with the option of sending live locations for immediate help. Police, Hospital, and Fire Brigade emergency numbers can be accessed with one touch.
Jag Pravesh noted that residents can also register their pets online and get digital registration certificates.
He said complete care is taken to ensure the confidentiality of stored data. The data is fully encrypted and secure. Moreover, login to the app required the use of one's biometric fingerprint and a PIN code.
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