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| JK Bank holds customer advisory meets | | | Early Times Report
Srinagar, Oct.09: Carrying on with its initiative to meet customers to listen to their suggestions, demands and grievances, J&K Bank organized two customer advisory meets at its Nallamar Road and Sherabad branches.
Presided over by M A Chilloo, Cluster Head, an impressive interactive session with customers was held at the Bank’s Nallamar Road branch here at Bohri Kadal today.
Stressing that the objective behind organizing such meets was to receive feedback from the customers, Chilloo said, “We don’t want you to only listen to us, but we want a two way communication. We want you to speak out, suggest or even put forth your grievances to help us understand your requirements better which will in turn help us come up to your expectorations with enhanced levels of customer gratifications”.
Putting forth their suggestions, traders urged the Bank to consider slashing of commission on realization of anywhere cheques.
Appreciating the people friendly attitude of the Bank, traders demanded that Bank should take up construction of a park in the downtown area. Besides, they requested opening of a ladies counter in the area.
Assuring the customers that he would take up their suggestions and demands with the higher authorities, Mr Chilloo said, “Most of your suggestions are valid and demands genuine. I pledge maximum possible cooperation from the Bank’s side and assure you that your demands would be taken up with the higher authorities. We are planning to install more ATMs and more model branches in this historically important business hub of the state.”
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