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| Fallen faces at Secretariat as Omar scraps Azad’s info bills | | | Early Times Report
JAMMU, NOV 20: Despite welcoming the Chief Minister Omar Abdullah’s initiative to start separate grievance cell and fine tune working of his secretariat, the majority of citizens visiting Civil Secretariat with one work or the other long for old system of his predecessor that allowed them to personally monitor the movement of files.
Harried vistors maintain that when Ghulam Nabi Azad was occupying the Chair of Chief Minister in the State he had initiated various measures to improve the work culture of State Government employees. The aim behind introducing certain changes in the working of the offices by Azad was to fix accountability and make them more responsive to the work and grievances of common people.
One such step was to display details about movement of files outside the offices of the State Cabinet Ministers which was appreciated by most people coming to the Secretariat.
Separate billboards were fixed outside the offices of the Ministers and anyone who wished to track movement of files was free not only to enquire about it but also read the status displayed on the notice boards that often on their own offered the desired information.
All this has gone missing this season at the Civil Secretariat and, thus, visitors have no choice but to look to the grievance cell set up by the Chief Minister.
"In today’s time even if we wished to track the movement of files either we have to seek information separately from the concerned officers or lodge a complaint regarding slow movement of file. This is not fruitful and leads to wastage of time and effort,” says a Jammu based businessman, who has been making rounds of the industries department for past several days and yet failed to track down the status of his pending file.
Similarly, numerous other complainants visit the Civil Secretariat and return empty handed in the absence of any information.
Another significant step introduced by Azad was compilation of monthly reports of works undertaken and executed by various departments, number of visitors, nature of their complaints, attendance of civil servants and their productivity. Sadly, all these now appear to be a story of an unimaginable past, say most people who have long been dealing with the Secretariat and its offices.
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