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| Mobile number portability to kick off today | | | AGENCIES
New Delhi , Nov 25: The launch of mobile number portability (MNP) services is set to start from Rohtak in Haryana today. Customers in Haryana will have the option of changing their service provider without changing their mobile numbers.
MNP service in rest of the service areas across the country will be implemented in a phased manner after its launch in Haryana. Mobile number portability will be extended to more states in December and pan-India by March 2011.
There are eight mobile operators in Haryana: Airtel, Idea Cellular, BSNL, Aircel, Loop, Vodafone, Etisalat and Videocon. For now, MNP will be allowed only within circles. The customer has to pay a maximum of Rs. 19 to new operator to change network and the new operator has the option to waive off the fee or reduce it. But the minimum stay period with one operator for consumer is three months. Both pre-paid and post-paid consumers can use MNP.
Post-paid subscribers before making the porting request, have to make sure that their last bill has been paid failing which the request for change to new service provider shall be rejected. In the case of pre-paid subscriber any balance amount left will not be carried forward when the number is transferred to the new service provider.
"The maximum time period for porting would become seven working days except in Jammu & Kashmir, Assam and North East licenced service areas, wherein it would be 15 working days," the Telecom Regulatory Authority of India said in a statement.
Switch by high spending, post-paid subscribers, business subscribers could start another round of price war among operators. High-end users make up 5 per cent of the total subscriber base but generate around 20 per cent of revenue.
A Nielsen survey pointed out that high-spending, postpaid subscribers and business subscribers are likely to show a greater tendency to switch if after the mobile number portability comes in. Pre-paid, low- and medium-spend users may not be motivated much to switch over.
Customers willing to exercise the option of changing their service provider without change of number will have to send an SMS from their phone to 1900.
Based on this, they will get a unique porting code as SMS from the existing service provider. The customer can then make an application in the prescribed form mentioning the code to the selected new service provider for porting of number. A period of seven days has been prescribed for completion of porting (transfer) of the mobile number to the network of the new service provider.
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