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| After poor services, BSNL now sending obscene SMSes | | | SUMIT SHARMA
Early Times Report
JAMMU, Feb 27: In what can be seen as its desperate efforts to win over customers and also in a bid to outdo its competitors, Bharat Sanchar Nigam Limited (BSNL) has now allegedly begun sending obscene SMSs to the subscribers.
Subscribers have begun complaining at the relevant quarters, seeking an end to these frustrating, sleazy SMSs. This is happening at a time when people are often heard complaining about poor services of BSNL. They allege that BSNL is seemingly insensitive and at times even insulting towards the people's sensibilities.
Customers further allege that in a bid to promote and publicize various services and add-ons, they are flooded with useless phone calls and short messages (SMS) without any concern for their individual likes and dislikes as also the cultural sensitivities. While some auto-phone calls and SMSs invite people to use some add-ons, others are simply an onslaught on the local beliefs and sensibilities.
For instance, the 'Push Messages' that clutter subscribers' inboxes usually carry very sleazy messages inviting people to certain porn sites. ' Click to download beautiful hot models', ' Hello,Kaisse hoo? Mai Hun Dolly, Aur main app sa Dosti kerna chahti hun, Jab time mila to muja jaroor call karma on 009609700260,ISD call'. These SMSs are enough to spoil future of vulnerable youth and bring fracture in a happily married couple .
Despite knowing that the act is punishable under Section 67 of the Information Technology Act 2000, this offensive onslaught continues despite the matter being brought into the notice of the BSNL authorities here. When contacted, General Manager of BSNL Kuldeep Sarwarkar said that if anybody receives such SMSs, he can dial 10109 for remedy.
However, if the situation is like this, customer is the ultimate sufferer who pays only to collect heartache once his or her cell phone refuses to do needful owing to unaddressed faults of the service providers. Customers maintain that need of the hour is to take the matter seriously and ensure smooth and clean communication all over the state without signal and other technical problems as well as without insulting messages and useless calls. |
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