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| CM fulfills promise; public services guarantee act comes into operation | | |  Early Times Report
SRINAGAR, Jul 26: In sequel to the enactment of Public Services Guarantee Act (PSGA) 2011, the State Government has issued notification under SRO 223 and 224 identifying the public services, designated officers, stipulated timeframe for providing the services, first appellate authority and second appellate authority besides notifying rules to make the Act operational with immediate effect.
Jammu and Kashmir Public Services Guarantee Act was passed by the state legislature during the last budget session and it provides for delivery of public services to the people of the State within the specified time limit and for matters connected therewith and incidental thereto.
Chief Minister, Omar Abdullah explaining the objective of act said that it aims at empowering general public to enforce upon the administration their right of receiving prompt delivery of public services on various fronts of day-to-day life importance. “This would also reduce chances of corruption to great extent and make administration more responsive”, he added saying that the Act will also nurture good governance in the State.
“Act provides for right to public service to every eligible person within the specified time limit in a transparent manner. An eligible person can demand performance of duties and functions in accordance with the Act”, the Chief Minister elaborated. He asked the people to take best advantage of the Act and make administration quick to their service.
During his last Awami Mulaqat, the Chief Minister apprising the people of the importance of Public Services Guarantee Act said that Government would soon issue the notification to notify the services, designate officers and stipulated time frame for providing services; as such SROs were issued for the purpose.
Act provides for imposing a fine of Rs. 250 to Rs. 5000 on such designated officer who is found responsible for not providing service to the eligible persons within the stipulated time frame or has caused delay in providing the services or has provided service which is deficient in any manner.
Act also provides for imposing a fine of Rs. 500 to Rs. 5000 on first appellate authority for failing to decide the appeal within the stipulated time frame. The Act also provides for paying the portion of fine as compensation to the affected eligible person.
Issuance of State Subject, reserved category certificates, dependent certificates, extract of fard intikhab, extract of Girdawari, extract of aks masavi/latha,extract of jamabandi, attestation of mutation, inheritance mutation, copy of mutation, demarcation of land, extract of tatima shajra, extract of Chulah and chowkidara and income certificate have been identified as public services under the Act.
The fixed time frame for fard intikhab, girdawari, aks masavi and jamabandi has been fixed 10 days and the designated officer is Naib Tasildar while the time frame for reserved category certificates is 15 days and for other services 30 days. In the Transport sector issuance of learners driving license, driving license, registration of vehicles are the services identified and the time frame fixed for learners driving license is 15 days and for the rest 30 days.
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