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| J&K Bank organizes mega customer meet in Ganderbal | | | Early Times Report
SRINAGAR, July 26: With a view to get a first-hand feedback from its clients about the services provided, J&K Bank organized a mega customer meet at town hall in Ganderbal. The meet was attended by a cross-section of customers from across the district Ganderbal representing traders, employees, entrepreneurs, pensioners and others.
The meeting was presided over by the Zonal Head, Kashmir (Central), Abdul Hamid Banday.
The representatives of valuable customers who spoke on the occasion were Ahmadullah Malik of B/U Dudarhama, Mohd. Asim Bhat of B/U Safapora, Sheikh Ajaz Ahmad, President Traders Association, Fayaz Ahmad of B/U Chhundina, Mohd. Subhan Shah of B/U Laar, Haji Ab Razak of B/U Waqura and Gh. Hassan Para, President Traders Association Ganderbal.
The customers hailed the dedication of the Bank staff while dealing with customers and expressed hope that they will improve in the areas of deficiency and lack. Almost 90% of the remarks made by the clients centered upon the problem of ‘staff shortage’ in the Business Units which according to them affects the service delivery systems of these units badly.
Responding to the conversations Zonal Head Central Ab Hamid Banday thanked them for their valuable and in-time participation in the meeting which he said underscores their emotional attachment with J&K Bank.
He said, “The problem of staff shortage, as has surfaced here mostly in the guise of grievances, will be addressed sooner rather than later. The Bank has already taken various measures in this direction which includes its recently held examinations for recruitment on a massive scale.”
Regarding some of the grievances about neglect of primary customer base on account of huge number of social-welfare accounts, he said the Bank is already on its way to segregate the commercial aspect of its banking services from its societal commitments. |
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