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Bankers Customer Services Centre holds review meeting
9/17/2011 10:01:12 PM
EARLY TIMES REPORT
SRINAGAR, Sep 17: In order to formulate an effective customer grievance redressal mechanism, a review meeting of the Bankers Customer Services Centre was held here today at J&K Bank Corporate Headquarters. J&K Bank Executive President, Tafazal Hussain presided over the meeting and representatives of almost all the member banks including SBI, PNB, Indian Overseas Bank, Bank of Baroda, Vijaya Bank and Dena Bank attended this significant review meeting.
J&K Bank President, Meera Jamwal, who looks after Supervision & Control and Customer Care Division of the bank, also attended the meeting.
While addressing the meeting, Tafazal Hussain said, “This forum of bankers will now meet every quarter to assess the customer services’ scenario. We shall be acting as financial counsellors to the customers and there will be fast redressal of customer grievances.”
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