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| AIIMS V/S Jammu Hospitals: A Comparative Observation | | | Bharat Bhushan
new delhi, Feb 24: For me, there are four ingredients that go into making the treatment of a patient at AIIMS worthwhile: Care, Concern, Quality and System of Rules. Big, or small, all are equal here.
You go to the doctor concerned, he/she would listen to you very carefully even when you are a stranger to him/her. This attitude is, however, painfully missing in most departments of the Jammu hospitals.
I am witness to the incidents of "doctors" slapping "poor" patients, and virtually pushing and kicking their attendants out of wards in the government medical college and hospital (GMCH), and the SMGS hospital, the two premier medical institutes at Jammu.
At AIIMS, however, such incidents are unheard of. There is no difference between the big and the small. The poor are not the hated lot here. They get full care and attention of doctors which is quite evident from the Baby Falak's case. Deserted by mother, she does not have any relative around her in the hospital. That, however, does not deter doctors from doing their professional duty. Since her admission to AIIMS last month, doctors have already performed five lifesaving surgeries on her.
Patients here are given utmost care and no doctor refers them to private hospitals, or clinics, or nursing homes. In Jammu, however, the unhealthy trend of "referring" patients to private health institutes for "specialised" care has taken roots. For such doctors in Jammu hospitals, patients happen to be mere money minting objects.
Because of this reason mainly, the trust deficit between the doctors of government hospitals and the patients is increasing in the J&K's winter capital. Private health centres are getting directly benefitted from it. Many of the doctors take patients from hospitals to nursing homes and charge hefty amounts from them in lieu of the treatment. A surprise check of the nursing homes could tell how many patients, who are admitted there, have been referred from government hospitals.
At AIIMS, however, medicos seem to have been trained differently. They strive hard and try to put their everything while treating a patient. They do not take the idea of referring a patient to any other hospital.
OPDs and Emergency Wards remain flooded at AIIMS with patients who come from almost every part of the country. Though there are many elements that draw people to this premier medical institute of the country, the most important, of course, is the quality service and medical care.
In Jammu hospitals, however, scuffles often erupt between attendants and doctors over trivial matters. Instead of being polite, the doctors there are faced with the allegations of browbeating patients and their attendants.
In children's ward of SMGS hospital, one, however, gets relief when young doctors rush to attend calls in unit II of the emergency wing.
The need of the hour is to introduce the culture of providing succour to patients through good behaviour and not to treat them like animals. |
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