x

Like our Facebook Page

   
Early Times Newspaper Jammu, Leading Newspaper Jammu
 
Breaking News :   New freight train service big step for Kashmir apple growers: LG Sinha | LG attends closing ceremony of ‘Jashn-e-Dal’ | Will take up restoration of Jmu-Sgr highway with Union Minister: CM Omar | Cloudburst triggers flash floods in Reasi, no casualties | Day 21: Vaishno Devi Yatra remains suspended | Fruit growers’ union delegation meets LG | Doda: Educational institutions reopen after 3 weeks | Fraudster impersonating LG’s duty officer held in Rs 50 lakh scam: CBK | PM Modi lays foundation stone of projects worth around Rs 40,000 crore in Bihar | PM Inaugurates 16th armed forces’ conference at Eastern Command HQ | ITR filing deadline ends | DC Budgam calls for stronger enforcement & rehabilitation measures | DYSSO Samba launches major Inter-Zonal Sports tournament | Modi’s Governance: Gujarat Model to Bharatiya Model | Safety of Indians in America | Celebrating National Hindi Diwas | Parcel Train | FICCI FLO JKL rolls out Phase-4 of flood relief efforts in Jammu | Kuch Din Toh Aaiyein Ladakh Mein: LG Kavinder appeals in Navi Mumbai | Give your best to steer our nation ahead in growth & development: DyCM | MLA Sham Lal Sharma Pays Tribute to Sir M. Visvesvaraya on Engineers Day | Power shut down in several areas | Parcel cargo train from Kashmir to Adarsh Nagar Delhi flagged off | Javid Dar reviews status of NH-44 restoration | Only Aadhaar-authenticated users can book online general tickets in first 15 mins from Oct 1: Railways | DC Srinagar convenes DLSCC meeting | MLA Poonch, Ajaz Ahmed Jan offer condolences | Pakistan's terror nexus exposed again at UNSC: Gaurav | Randhawa reviews preparations at Bawe Wali Mata Mandir | Itoo flags off Dental Awareness Rally on Oral health hygiene | MLA Arvind Gupta inaugurates long-pending drain work at Rajpura | Boy injured in landmine blast in Anantnag, dies | Indian Army's first exclusive freight train on USBRL marks breakthrough | Punjab police busts cross-border weapon smuggling module with links to Pak | WPI inflation turns positive after 2 months, at 0.52% in August | SC to pass order on Sept 26 in suo motu case over lack of functional CCTVs in police stations | On Engineer's Day GCET Jammu inaugurates two-week induction programme | Crackdown on illegal mining continue on 2nd day | Ramban police recovers 30 lost mobile phones | Ravinder visits rain affected areas of Sunderbani, seeks relief, restorations on war footing | AIIMS Bathinda reaffirms zero tolerance for unethical practices | Indian Army organised interaction with prominent locals, media at Samote | JKEDI launches 3rd batch of Management Development Programs | GDC Bishnah celebrates Hindi Diwas in collaboration with J&K Rashtriya Bhasha Prachar Samiti | YCET conducts Induction Program | CCI raise serious issue of infrastructure crises | GCOE Jammu celebrates Hindi Diwas | MCM celebrates Hindi Diwas with fervour | Dogra Degree College celebrates Hindi Diwas | IIM Jammu hosts valedictory xeremony of Management Development Program on Corporate Governance | 3 cab drivers booked for violating traffic advisory, overcharging | Doda Police urges public to combat fake news, misinformation | PM Modi at 75: A legacy of vision, valor, Nation-Building: Rohiin Chandan | IRCS J&K provides relief material to flood-affected | JKAACL Jammu organizes one day symposium | Principal Secretary, Culture inaugurates hindi Pakhwada at K.L. Saigal Hall | SP North Vivek Shekhar Sharma releases devotional bhajan “Lad Fadeya Mahamai Da” | IGNOU Jammu successfully concludes Swachhata Pakhwada, reaffirming commitment to cleanliness | Back Issues  
 
news details
PSGA: Transformative Tool
2/8/2024 11:12:57 PM
In any society, the public services provided by the government are essential pillars that uphold the well-being and progress of its citizens. Whether it's healthcare, education, infrastructure, or social welfare, these services form the bedrock of a functional and equitable society. However, the effectiveness and integrity of these services heavily rely on one crucial element: accountability.
Accountability in public services refers to the responsibility of those in power—be it elected officials, civil servants, or public administrators—to answer for their actions, decisions, and the allocation of resources. It is the assurance that public servants operate transparently, efficiently, and in the best interests of the public they serve. Without accountability, there is a risk of mismanagement and disconnect between government actions and the needs of the people.
In recent years, governments around the world have recognized the paramount importance of accountability in public services. One notable initiative in this regard is the implementation of the Public Service Guarantee Act (PSGA). Enacted with the aim of enhancing transparency and efficiency in public service delivery, the PSGA has emerged as a transformative tool in ensuring accountability across various sectors.
At its core, the PSGA establishes a framework wherein government agencies are mandated to provide specific services within a stipulated time frame and with predefined quality standards. This legislative measure not only streamlines the delivery of public services but also holds public officials accountable for adhering to these service standards. By setting clear expectations and timelines, the PSGA empowers citizens to hold their government accountable for any lapses or delays in service delivery.
Moreover, the PSGA acts as a catalyst for promoting a culture of transparency and responsiveness within government institutions. Under this act, citizens have the right to access information related to the services they are entitled to receive, along with avenues for grievance redressal in case of dissatisfaction or non-compliance. Such mechanisms not only foster trust between the government and its citizens but also serve as a deterrent against malpractice and bureaucratic inertia.
The PSGA serves as a powerful instrument for promoting equity and inclusivity in public service delivery. By ensuring timely and quality services to all citizens, regardless of their socio-economic status or geographical location, the PSGA helps bridge the gap between the privileged and marginalized sections of society. This not only enhances social cohesion but also contributes to the overall development and prosperity of the nation.
Accountability is the cornerstone of effective governance and public service delivery. The PSGA stands as a testament to the commitment of governments towards ensuring transparency, responsiveness, and equity in the services they provide to their citizens. By upholding accountability through initiatives like the PSGA, governments can foster trust, enhance efficiency, and ultimately improve the quality of life for all members of society.
  Share This News with Your Friends on Social Network  
  Comment on this Story  
 
 
 
Early Times Android App
STOCK UPDATE
  
BSE Sensex
NSE Nifty
 
CRICKET UPDATE
 
 
 
 
 
 
 
 
   
Home About Us Top Stories Local News National News Sports News Opinion Editorial ET Cetra Advertise with Us ET E-paper
 
 
J&K RELATED WEBSITES
J&K Govt. Official website
Jammu Kashmir Tourism
JKTDC
Mata Vaishnodevi Shrine Board
Shri Amarnath Ji Shrine Board
Shri Shiv Khori Shrine Board
UTILITY
Train Enquiry
IRCTC
Matavaishnodevi
BSNL
Jammu Kashmir Bank
State Bank of India
PUBLIC INTEREST
Passport Department
Income Tax Department
JK CAMPA
JK GAD
IT Education
Web Site Design Services
EDUCATION
Jammu University
Jammu University Results
JKBOSE
Kashmir University
IGNOU Jammu Center
SMVDU