x

Like our Facebook Page

   
Early Times Newspaper Jammu, Leading Newspaper Jammu
 
Breaking News :   Dr Andrabi welcomes first batch of Amarnath Ji Yatris | Adopt zero tolerance approach towards illegal mining in J&K: Dy CM to Officers | Transport Commissioner inspects driving test centre, RTO office Srinagar | Freight unloading at NFR holds steady growth during the month of June 2025 | Sadhotra seeks probe into non-utilization of bunker construction funds in border areas | Javed Rana, Javid Dar review irrigation scenario in JK | Illegal timber transportation foiled; truck seized | NIPCCD renamed as Savitribai Phule National Institute of Women, Child Development | Nominations for Padma Awards-2026 open till 31st July, 2025 | Extensive studies by ICMR, AIIMS on sudden deaths establish no linkage between COVID-19 vaccines | Cyber Cell solves online frauds, recovers money | Encounter breaks out between terrorists, security forces in Kishtwar | DB stays writ Court order to Repatriate 63-Year-Old Woman Deported to Pakistan | CCI president calls on LG Sinha | Amarnath ji pilgrims accorded rousing reception at Udhampur | SBSP president Vivek Bali welcomes first batch of Amarnath Yatra pilgrims | DC Poonch visits Gurudwara Deri Sahib Khari | ELI Scheme will be Game-Changer for Youth Employment & Economic Growth in country: Kavinder | ADC Bhaderwah reviews functioning of Tehsil Library | District Administration Ramban welcomes first batch of Shri Amarnath Ji Yatra-2025 Pilgrims | Apni Party's deputation submits memorandum to DC Jammu | Dr Javid Iqbal honoured with two awards on Doctors' Day at GMC Rajouri | Police apprehends man with sharp-edged weapon | COAS visits Bhutan to strengthen bilateral defence cooperation | Suresh Sharma inspects roads in Maira Mandrian, ensures Monsoon readiness | Induction Training for newly promoted L/A-Headmasters inaugurated at Polytechnic College, Jammu | Udhampur police recovers Rs 1.13 lakh in 7 different cyber fraud cases | Special facilities arranged for Amarnath passengers by Railway Administration | Doda police traced out 2 missing ladies and re-united with families | SMVDU NCC Cadet participated in Special National Integration Camp | LPU Launched RCI-Approved M.A. Clinical Psychology Programme | 'Dr Vinod Kumar Sharma's Famous Poems' Released at MCM | Preparation for classical chess requires a lot of effort: Praggnanandhaa | Asian champion 100m hurdler Yarraji suffers injury, in big blow to World C'ships hopes | Sudhanshu Mittal re-elected as KKFI chief | IIM Signs MoU with Sheffield University Management School | Temple of learning ? | "The Power of Pen" | Your Dream Doesn’t Have an Expiry Date | In today’s digital age, Screen dominate Simple ways Parents can get kids off Screen and back into Real Books | Underground Hospital | Kashmir Muslims greet yatris to strengthen brotherhood | All officers on ground to ensure peaceful yatra: DGP Prabhat | ONGC sets up Yatri Niwas and Disaster Management Complex at Baltal | Kashmir traders pin hopes on Yatra for tourism revival | CRPF deploys women ‘May I Help You’ Teams, Mountain Rescue Units’ | Amarnath pilgrims laud ‘Operation Sindoor’ | Special arrangements at Jammu Railway Station | J&K Police establish helpline for terrorism victims | 5 springs sealed in Rajouri | Back Issues  
 
news details
PSGA: Transformative Tool
2/8/2024 11:12:57 PM
In any society, the public services provided by the government are essential pillars that uphold the well-being and progress of its citizens. Whether it's healthcare, education, infrastructure, or social welfare, these services form the bedrock of a functional and equitable society. However, the effectiveness and integrity of these services heavily rely on one crucial element: accountability.
Accountability in public services refers to the responsibility of those in power—be it elected officials, civil servants, or public administrators—to answer for their actions, decisions, and the allocation of resources. It is the assurance that public servants operate transparently, efficiently, and in the best interests of the public they serve. Without accountability, there is a risk of mismanagement and disconnect between government actions and the needs of the people.
In recent years, governments around the world have recognized the paramount importance of accountability in public services. One notable initiative in this regard is the implementation of the Public Service Guarantee Act (PSGA). Enacted with the aim of enhancing transparency and efficiency in public service delivery, the PSGA has emerged as a transformative tool in ensuring accountability across various sectors.
At its core, the PSGA establishes a framework wherein government agencies are mandated to provide specific services within a stipulated time frame and with predefined quality standards. This legislative measure not only streamlines the delivery of public services but also holds public officials accountable for adhering to these service standards. By setting clear expectations and timelines, the PSGA empowers citizens to hold their government accountable for any lapses or delays in service delivery.
Moreover, the PSGA acts as a catalyst for promoting a culture of transparency and responsiveness within government institutions. Under this act, citizens have the right to access information related to the services they are entitled to receive, along with avenues for grievance redressal in case of dissatisfaction or non-compliance. Such mechanisms not only foster trust between the government and its citizens but also serve as a deterrent against malpractice and bureaucratic inertia.
The PSGA serves as a powerful instrument for promoting equity and inclusivity in public service delivery. By ensuring timely and quality services to all citizens, regardless of their socio-economic status or geographical location, the PSGA helps bridge the gap between the privileged and marginalized sections of society. This not only enhances social cohesion but also contributes to the overall development and prosperity of the nation.
Accountability is the cornerstone of effective governance and public service delivery. The PSGA stands as a testament to the commitment of governments towards ensuring transparency, responsiveness, and equity in the services they provide to their citizens. By upholding accountability through initiatives like the PSGA, governments can foster trust, enhance efficiency, and ultimately improve the quality of life for all members of society.
  Share This News with Your Friends on Social Network  
  Comment on this Story  
 
 
 
Early Times Android App
STOCK UPDATE
  
BSE Sensex
NSE Nifty
 
CRICKET UPDATE
 
 
 
 
 
 
 
 
   
Home About Us Top Stories Local News National News Sports News Opinion Editorial ET Cetra Advertise with Us ET E-paper
 
 
J&K RELATED WEBSITES
J&K Govt. Official website
Jammu Kashmir Tourism
JKTDC
Mata Vaishnodevi Shrine Board
Shri Amarnath Ji Shrine Board
Shri Shiv Khori Shrine Board
UTILITY
Train Enquiry
IRCTC
Matavaishnodevi
BSNL
Jammu Kashmir Bank
State Bank of India
PUBLIC INTEREST
Passport Department
Income Tax Department
JK CAMPA
JK GAD
IT Education
Web Site Design Services
EDUCATION
Jammu University
Jammu University Results
JKBOSE
Kashmir University
IGNOU Jammu Center
SMVDU