 Early Times Report
Srinagar, July 30: Customers of Jammu and Kashmir Bank are experiencing significant disruptions across the Union Territory due to a technical glitch affecting the bank's digital platforms.
The snag, which began earlier this week, has left thousands of customers unable to access essential banking services, causing widespread frustration and financial inconvenience.
From Srinagar to Jammu, customers have reported being unable to access online banking services and UPI transactions have come to a halt.
The disruption has hit a broad spectrum of the bank's clientele, from individual account holders to small businesses and large enterprises.
"I rely on the mobile app for all my transactions, and now I can't even check my balance or transfer funds," said a J&K Bank customer. "It's been a nightmare, especially because I have bills to pay and can From Srinagar to Jammu, customers have reported being unable to access online banking services and UPI transactions have come to a halt.
The disruption has hit a broad spectrum of the bank’s clientele, from individual account holders to small businesses and large enterprises.
Small business owners are particularly hard-hit, as many rely on digital transactions for their daily operations.
The issue not getting resolved has punctured the tall claims of the Bank about it going digital.
Small business owners are particularly hard-hit, as many rely on digital transactions for their daily operations.
A grocery store owner described the situation as dire. "Most of my suppliers accept digital payments, and with the bank's systems down, I've had to delay payments. This is affecting my stock levels and my ability to serve my customers. Even the customers visiting my shop are unable to make the payments."
“The UPI platforms of J&K Bank developing a technical glitch and issue not getting resolved has punctured the tall claims of the Bank about it going digital,” said another customer.
Meanwhile, J&K Bank has been sending SMS to its customers stating: “Due to an issue with our partner network our UPI/IMPS services are currently impacted and shall be restored as soon as possible. Inconvenience caused is regretted.” | 