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news details
Guv approves refund policy for cancellation of SMVDSB's online chopper, room bookings
8/2/2018 10:46:13 PM
Early Times Report
KATRA, Aug 2: In a significant decision aimed at promoting convenience of pilgrims using the online mode of bookings, the Governor N N Vohra, Chairman of the Shri Mata Vaishno Devi Shrine Board (SMVDSB), has approved a policy for providing 70% refund to the pilgrims on cancellation of pre-booked online helicopter tickets for travel on Katra-Sanjichhat-Katra Sector and rooms as well as dormitory bookings in the accommodations of the Board. This policy has become operational w.e.f. August 1, 2018.
Earlier, there was no such cancellation provision for online bookings of the Shrine Board accommodations at Jammu, Katra, Bhawan and other locations, while only 50% amount was being refunded in case of cancellation of online helicopter bookings, which has now been enhanced to 70%. This facility of refund will only be available for the pilgrims who cancel their bookings online on the Shrine Board's website at least four days in advance of the scheduled date of travel or stay.
Giving details, Dheeraj Gupta, Chief Executive Officer, SMVDSB, informed that the pilgrims shall now be able to opt for cancellation of their advance bookings of helicopter tickets for travel on Katra-Sanjichhat-Katra Sector and accommodations of the Board from 1st August onwards.
Subsequently, on receipt of such requests, a refund of 70% of the amount on both these counts shall be processed and amount credited back through the same mode as used by a particular devotee for bookings.
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