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Compulsions of e-learning in higher education
5/5/2020 12:20:30 AM

Dr. Rajkumar Singh

Technology has stepped into the breach, and will continue to play a key role in educating future generations. In a world where knowledge is a mouse-click away, the role of the educator must change too. For now, educators around the world have been talking about the need to rethink how we educate future generations. This might just be the disruption that the sector needed to get us all to rethink how we educate, and question what we need to teach and what we are preparing our students for. So, as we educators grapple with the new ways of communicating with our students away from our classrooms and lecture theatres, it is a good time to reflect on how this disruptive crisis can help us define what learning should look like for generations and beyond. Not since World War II have so many countries around the world seen schools and educational institutions go into lockdown at around the same time and for the same reason. We know that the impact of this virus will be far-reaching, and in the longer term for education.
Nature and type of today’s generation
The majority of students in our educational institutions today are from Generation Z, a generation that has grown up in a truly globalized world. This generation, the oldest of whom are now 25 years old, is likely to be reflecting on their education as a result of a truly global pandemic, with many facing cancelled exams, sporting events and even graduation. This generation is defined by technology, where the terms FOBA (Fear of Being Alone) and FOMO (Fear of Missing Out) express their expectation of instant communication and feedback – effected through apps like Instant Messenger, Snapchat and WhatsApp. That includes from parents and educators, something being amplified with the current remote learning. This is also a generation that sees the power of working collaboratively to solve the world’s biggest challenges – climate change and mental health being top on their agenda, and at present their collective responsibility to self-isolate to protect older members of the community.
Generation Alpha, the children of millennials, are the most racially diverse generation across the world, and one in which technology is simply an extension of their own consciousness and identity, with social media being a way of life. These young pre-schoolers are also the generation with the most non-traditional family structures, often with “bulldozer parents” who move obstacles out of the way to create a clear path for their kids. While Generation Alpha is at this point possibly oblivious to the impact of the global pandemic on their education, the impact will surely be felt even for our youngest learners for years to come. In the midst of this COVID-19 crisis, we are sure that fellow educators, like us, are wondering what we need to be preparing our students for in the future. According to a Dell Technologies report, 85% of the jobs in 2030 that Generation Z and Alpha will enter into have not been invented yet. According to this World Economic Forum report, 65% of primary-school children today will be working in job types that do not exist yet. The COVID-19 crisis may well change our world and our global outlook; it may also teach us about how education needs to change to be able to better prepare our young learners for what the future might hold. COVID-19 is a pandemic that illustrates how globally interconnected we are – there is no longer such a thing as isolated issues and actions. Successful people in the coming decades need to be able to understand this interrelatedness and navigate across boundaries to leverage their differences and work in a globally collaborative way.
New and challenging role of educators
The notion of an educator as the knowledge-holder who imparts wisdom to their pupils is no longer fit for the purpose of a 21st-century education. With students being able to gain access to knowledge, and even learn a technical skill, through a few clicks on their phones, tablets and computers, we will need to redefine the role of the educator in the classroom and lecture theatre. This may mean that the role of educators will need to move towards facilitating young people’s development as contributing members of society. In this ever-changing global environment, young people require resilience and adaptability – skills that are proving to be essential to navigate effectively through this pandemic. Looking into the future, some of the most important skills that employers will be looking for will be creativity, communication and collaboration, alongside empathy and emotional intelligence; and being able to work across demographic lines of differences to harness the power of the collective through effective teamwork.
The COVID-19 pandemic has resulted in educational institutions across the world being compelled to suddenly harness and utilize the suite of available technological tools to create content for remote learning for students in all sectors. Educators across the world are experiencing new possibilities to do things differently and with greater flexibility resulting in potential benefits in accessibility to education for students across the world. These are new modes of instruction that have previously been largely untapped. Most importantly, it is our hope that for Generation Z, Alpha and the generations to come, these experiences of isolation and remote learning away from their peers, teachers and classrooms will serve as a cautious reminder of the importance of our human need for face-to-face social interaction.
A new future of education in waiting
At this point, we don't know the extent to which COVID-19 will cause some proportion of colleges and universities to close down or merge. The most vulnerable of tuition-dependent institutions, particularly the ones already facing demographically driven declines in demand, will be the hardest hit by the pandemic. For the vast majority of colleges and universities that will survive COVID-19, most will likely see declines in revenue and increases in costs. We hope that schools prioritize their people as budgets are reduced. The higher education future that COVID-19 will give us, however, is not entirely bleak. If we look far and hard enough into our postsecondary post-pandemic landscape, we can glimpse some reasons for optimism. Nowhere is the higher education post-COVID-19 future as positive or as interesting as in the realm of teaching and learning.
The remote teaching and learning efforts that all our professors and students are now engaged in do not resemble what we think of as traditional online education. Quality online learning programs are high-input operations, requiring both time to develop and significant investments to run. Many of us are worried that the rapid shift to remote learning will tarnish the reputation of online education. This does not mean, however, that the COVID-19-necessitated move to universal remote teaching will be all bad for student learning. The biggest future benefits of virtual instruction will come after our professors and students return to their physical classrooms. The necessity of teaching and learning with asynchronous (Canvas, Blackboard, D2L) and synchronous (Zoom) platforms will yield significant benefits when these methods are layered into face-to-face instruction. In the future, every president, provost, dean and trustee will understand that online education is not only a potential source for new revenues. Instead, online education will be recognized as core to every school's plan for institutional resilience and academic continuity.
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