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| Reliance providing sub standard services to subscribers, authorities clueless | | | early times report
Srinagar, Jan 7 : As people using Reliance internet connections are repeatedly complaining against the quality of services, office bearers of Reliance network in Kashmir express helplessness to provide modernized facilities to people as it needs huge investments to upgrade the system on modern lines.
At a time when people outside Jammu and Kashmir are enjoying modernized 4G and 5G internet facilities of many networking companies, people of Kashmir consider themselves unlucky to even enjoy 3G internet facility as companies like Reliance network are yet to upgrade their systems in the Kashmir to provide modern fast speed internet facilities like 3G and 4G to the people due to huge investment needed to upgrade the system.
Zonal sales manager (ZSM) of Reliance company in Kashmir, Mufti Mujtaba said that except Srinagar city where people enjoy modernized 3G internet facility, all other districts of Kashmir are yet to be brought under this set up as it needs huge amount of money for company to cover all such expenses.
"We are completely helpless to provide 3G facility to people as it needs an altogether different set up which is yet to be installed in North and south Kashmir" said Mufti Mujtaba ZSM Reliance Kashmir.
"There are no checks from authorities on functioning of many such companies which air misleading advertisement claiming #G and $G internet services for subscribers " said Gulzar Ahmad of Baramullah.
People living in South Kashmir's Shopian, Pulwama and Kulgam districts also said that net connecting dongles of other networking companies like Idea, Airtel, Aircel, besides Reliance Company are sold openly in markets in these areas and people recruited for marketing of net connecting dongles by such companies can also be seen openly deceiving people with false promises of 3G internet facilities of all such companies despite having no network set up to install modern gadgets to provide 3G facilities to the people. |
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