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| Poor BSNL broadband services irks subscribers | | | Early Times Report
Bhaderwah , Aug 11: The big claims of state-run Bharat Sanchar Nigam Limited (BSNL) regarding providing high-speed broadband Internet services have fallen flat as majority of the consumers in Bhaderwah town of Doda district allegedly complain of connection being either lying out of order or not functioning properly from the last two weeks.
Sources claim that broadband Internet connectivity in Bhaderwah is not so good and the users have limited options at their disposal. There are three companies offering three types of Internet services in the district. 4G Internet services are provided by Airtel, while landline Internet services are being provided by BSNL. Wired line Internet services in Bhaderwah are provided by Sify Broadband.
The grim scenario can be gauged from the fact that even a small drizzle is enough to disconnect the Internet connection of BSNL "My broadband has been out of order for more than two weeks and despite many complaints, no one from BSNL want to rectify the problem,"Jamsheed Manzoor, a local of Bhaderwah said . He further said refreshing the same page again and again with repeated failure in downloading for hours together and frequent disconnection are synonymous to BSNL in Bhaderwah where the company has highest number of subscribers..The subscribers alleged that despite repeatedly bringing the problem of poor broadband connectivity into the notice of BSNL authorities, no action was taken to give a respite to the fuming subscribers.
The concerned authorities are least bothered about the plight of the consumers while inflated bills are served to them every month. Extremely poor services of Bharat Sanchar Nigam Limited (BSNL) in Bhaderwah are frustrating for the people as concerned officers of this Government owned telecom company have virtually turned a Nelson's eye towards the problems being encountered by the subscribers.
Not only the individuals but even work in offices is also used to suffer because of poor internet speed of BSNL and in such hours of crisis, the alternative service of other telecom operators is the only help. Since internet has assumed an important role in facilitating students of their studies also, poor service and slow speed deprive them from getting informative material timely as the requisite sites are not downloaded several times despite repeated attempts.
Similarly, the unemployed educated youth also suffer as they fail to fill up on-line application forms several times because of slow internet connections. ronically, despite repeated appeals of the people for improvement in services, all such pleas are paid no heed by the concerned BSNL officers in Udhampur and Doda for whom the subscribers are only meant for minting money. Since the Department of Telecom does not come under the State Government, the BSNL officers care least to the locals and this is the apparent reason behind their lackluster approach towards improving the quality of services, explained some people. |
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