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| DyCM conducts surprise inspection of different H&UDD offices | | | EARLY TIMES REPORT
Jammu, Dec 8 : To review day to day working and have a firsthand experience of the way public grievances are addressed, Deputy Chief Minister Tara Chand today took surprise marathon tour of different offices of Housing and Urban Development Department. During the day long tour, offices of Jammu Municipal Corporation, Housing Board, Jammu Development Authority and Directorate of Urban Local Bodies were inspected.
Stressing on time bound redressal of grievances, Tara Chand said addressing public complaints and clearing files of different nature should be prime duty of the officers and staff members. He said mechanism has been put in place for time bound disposal of cases in offices working under the Department.
He said due publicity should be given to different online services offered for the convenience of citizens and each office should keep a display board for giving information to public about the various projects and activities of the office. "Online portal of H&UDD is a giant leap forward in the direction of attending public grievances in an effective manner and people can now avail a host of services through it in a transparent manner," he added. Vice-Chairman, JDA Sarita Chouhan accompanied the tour. While reviewing working of e-governance office of JMC, the Deputy Chief Minister expressed his displeasure on slow response of the office toward different services being provided online adding that, real aim of implementing online services is to give a time bound delivery of different services. "We are committed to provide quality municipal services and this can only be possible if officers as well as staff become more responsive to the demands of public and come up to the expectations of city inhabitants," he remarked. Responding to the demands of contractors of the JMC, he said genuine issues would be considered on priority. During the inspection of building permission section, directions were issued for prompt and time bound clearance of cases which come up for permission and status of different building cases was also reviewed. The staff was directed to be vigilant while issue permissions and only those cases which fulfill norms should get the permission. Tara Chand while inspecting office of the Housing Board took keen interest in working of different sections and took a detailed assessment of cases being processed in the office. He called upon the staff to work with zeal and dedication and attend to their duties with utmost sincerity. At JDA office, the Deputy Chief Minister inspected the computerization of records and reviewed status of different cases.
While inspecting Directorate of Urban Local Bodies, Tara Chand said that strict action would be taken against those employees who are not punctual and show laxity while performing their duties. He said prestigious urban development projects have been launched and time bound completion is very critical and those found shirking from his duty would be taken to task. |
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